Shipping policy

Last Updated: August 11, 2026

Thank you for shopping with CardMuse. We aim to make ordering simple and provide clear information about shipping and delivery.

1. Free Worldwide Shipping

CardMuse offers FREE SHIPPING WORLDWIDE on eligible orders placed through cardmuse.store.

There is no standard shipping fee for eligible destinations.

2. Estimated Delivery Time

Our standard estimated delivery timeframe is:

7–10 days

Delivery time begins after the order has been successfully processed and dispatched.

Please note that delivery estimates are provided in good faith and are not guaranteed arrival dates.

3. Order Processing

After an order is placed, it may require processing before shipment.

Processing may include payment verification, order confirmation, product preparation, packaging, and carrier collection.

Orders placed during weekends, public holidays, or periods of unusually high demand may require additional processing time.

4. International Shipping

We offer shipping to customers worldwide, subject to carrier availability and applicable shipping restrictions.

International shipments may be subject to customs inspections or other procedures imposed by the destination country.

These procedures may occasionally affect delivery times.

5. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

Where such charges are not collected during checkout, they may remain the responsibility of the recipient unless otherwise required by applicable law.

CardMuse does not control charges imposed independently by customs authorities.

6. Shipping Address

Customers are responsible for entering a complete and accurate shipping address during checkout.

Please carefully verify your:

Recipient name;
Street address;
Apartment or unit number;
City;
State or province;
Postal or ZIP code; and
Country.

If you discover an address error after placing your order, contact support@cardmuse.store immediately.

We will try to assist, but address changes cannot be guaranteed after an order has been processed or shipped.

7. Tracking

Where tracking is available, tracking information may be provided after your order has been dispatched.

Tracking updates can occasionally take time to appear after the carrier receives the shipment.

8. Delayed Orders

Although most orders are expected to arrive within the estimated 7–10 day timeframe, delays may occasionally occur due to circumstances outside our reasonable control.

Possible causes include customs processing, carrier disruptions, severe weather, public holidays, transportation interruptions, or unusually high shipping volumes.

If you believe your order is significantly delayed, please contact us.

9. Lost or Missing Packages

If your tracking information indicates delivery but you cannot locate your package, we recommend checking around the delivery location and with household members or the applicable carrier.

If the package remains missing, contact us at support@cardmuse.store with your order number so we can review the situation.